Found Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager Claims - REMOTE. In this role, you will oversee teams of Claims Analysts and ensure high standards of quality and service are met. Your leadership will be critical in guiding team members through complex claims processing and customer service inquiries. This position requires a balance of strategic oversight and hands-on management to support both existing clients and new client integration. You'll have the opportunity to foster team development and drive improvements within the department, all while working in a fully remote environment.
Accountabilities- Supervise and manage multiple teams of Claims Analysts and external vendor staff.
- Achieve team quality, production, and service expectations.
- Guide and train staff in complex claim processing issues.
- Implement new client accounts effectively within the Unit.
- Ensure retent...