Sr. Manager - Business Analyst

Key Responsibilities:
SFDC (Salesforce):
* Lead initiatives across Sales Cloud, Service Cloud, and Marketing Cloud.
* Manage end-to-end business cycles: Lead to Opportunity, Quote to Order, and Order to Cash Collection.
* Drive digital automation and user experience optimization.
* Coordinate cross-functional projects integrating multiple stakeholders and systems.
DMS:
* Enhance channel partner experience across onboarding, deboarding, and operational workflows.
* Ensure data accuracy and integrity across all DMS modules.
* Collaborate with sales, service, product, marketing, finance, channel and other teams to improve partner-facing features.
SAP:
* Ensure seamless integration with SFDC across modules.
* Monitor and validate SOAP-based integrations for accuracy and performance.
* Support business process mapping an...