Found Description
About the Role
Our client, a pioneering storage software company, is seeking a Senior Support Engineer to join their global support team. This role focuses on providing expert technical support for customers using the company’s custom Linux-based storage software, primarily utilizing ZFS and Ceph. As a Senior Support Engineer, you will assist customers with setup, configuration, troubleshooting, and optimization of their storage clusters while also participating in technical research and contributing to the company’s technical documentation content.
Key Responsibilities
- Technical Research & Testing : Lead technical research projects, including testing the storage platform with 3rd party products and applications (hypervisors, security software, etc).
- Technical Content Development : Create and publish technical articles on storage technology and solutions, contributing to the company blog and knowledge base.
- Cu...