Found Description
**Join a team recognized for leadership, innovation and diversity**:
The Lead Customer Experience Specialist is responsible for acting as a primary contact to deliver consistent, high quality and world class customer service, as well creating the right environment and mind-set for the rest of the Customer Service Team
Excellent communication is required as well as a broadly thinking team player.
He/she will be able to work efficiently in a high-pressure environment and remain calm in any circumstances.
**Key Responsibilities**
- Work as part of the team involved in end-to-end booking and billing processes - ensuring the successful and timely booking, delivery and billing
- Clear concise communications with local office support & Operations
- Work within guidelines of Global policies and processes, utilization of a COE and local office support model to maximize productivity
- Order Processing & Order Management
- Follow & Comply with Customer Exper...