Found Description
The Senior Consultant, Technical Solutions will report directly to the Director, Enterprise Support and should be considered a go-to resource for Enterprise CS within region. This role has no team lead responsibilities. This is a technical management position, not sales management.
The Senior Consultant, Technical Account Manager will lead the design, implementation and configuration of CyberSource solutions to merchants and acquirers.
This position will have responsibility to cover enterprise clients and will include interacting directly with new & existing customers, business & technology partners and multi-functional Visa & CyberSource internal stakeholders.
Main Responsibilities
- Serve as a senior technical point of contact for a portfolio of strategic enterprise clients, providing high‑touch, concierge‑level technical support
- Maintain a high level of availability and responsiveness for assigned accounts, during after‑hours and...