Sr. Client Manager, Business Insurance (London)

About the Role

Our commercial property and casualty insurance brokerage partners help protect corporations and nonprofits across Canada from the little surprises and the big ones. Our leaders inspire their teams to band together and create an environment driven by collaboration and exceptional client service.

The Ontario Commercial Lines Division has an immediate need for a Sr. Account/Client Manager to interact with clients on a day‑to‑day basis while developing and maintaining relationships with both client and carrier representatives.

What You’ll Do

• Work with a producer in the preparation of applications, specifications, and marketing strategy for new business as well as the renewals of an assigned book of business.
• Provide professional and prompt customer service—including phone, email, and walk‑in inquiries—for new and existing client accounts, including client questions on topics such as coverage, billing, reporting of claims, a...