Sr. Capacity Planner, ATO (Ads Trust Operations)

Ads Trust Operations protects advertising integrity across Amazon's ecosystem at massive scale, and capacity planning is the single point between operational excellence and service-level. We are hiring a Senior Capacity Planner to own short term forecasting, WFM tool strategy, interval-level scheduling, and headcount optimization across multiple Ad programs.

You will architect the capacity models that determine how thousands of enforcement actions get resourced daily, defend staffing proposals with mathematical precision, and drive the workforce planning infrastructure that underpins every productivity metric in the organization. If you treat data as a single source of truth and thrive when planning inputs change faster than planning cycles, this is your seat.

Key job responsibilities
1. Architect short-range capacity models (weekly/daily) using AHT, shrinkage, occupancy, and volume patterns; translate Finance-provided long-term forecasts into executable staffing ...