Found Description
Responsibilities
Assist in the collection, management, and resolution of outstanding invoices from past due accounts.
Take corrective actions based on customer or sales representative communication by involving internal teams to validate complaints and bring resolution.
Interface with sales support, cash team, and directly with the customer to determine ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts.
Follow through commitments and deadlines communicated by management by prioritizing workload.
Manage portfolio of accounts including delinquency, write-offs, and credit memos.
Manage personal targets to ensure collectability within company goals.
Assist in the Credit Review process to determine if accounts should be placed on hold, blocked, or released based on collection efforts.
Provide recommendations on credit line increases or decreases based on payment trends, collection efforts, and sales activi...