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Sr. Application Support (LOS)

Aditya Birla Group

Thane, Maharashtra, India Full-time June 24, 2026
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Found Description

Role Summary:

The LOS Production Support Lead will be responsible for managing end-to-end production support for the Loan Origination System (LOS), ensuring system stability, high availability, and seamless business operations. The role involves leading the support team, driving incident resolution, stakeholder management, and continuous improvement of production processes.

Key Responsibilities:

  • Lead L1/L2 production support for LOS and associated applications 
  • Ensure system availability, stability, and performance as per SLAs 
  • Manage and prioritize incidents, service requests, and problem tickets 
  • Drive major incident management (P1/P2) and ensure timely resolution 
  • Perform and review Root Cause Analysis (RCA) and implement preventive measures 
  • Coordinate with business stakeholders, vendors, and internal tech teams 
  • Own release support, deployment valida...

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    Found Details

    LocationThane, Maharashtra
    CountryIndia
    TypeFull-time
    CategoryComputer Occupations
    PostedJune 24, 2026

    About Aditya Birla Group

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    Aditya Birla Group

    Thane, India

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