Found Description
Location: Hybrid – Work from WWF-Canada Head Office in Toronto
Department: Technology
Reporting to: VP, Technology
Position Type: Permanent, Full-time
Starting Salary: $62,400 to $67,000 annually (commensurate upon related experience and skills)
Position Description
The Specialist, Technology is a collaborative, service-oriented IT professional who provides timely technical support across WWF-Canada. The role requires strong troubleshooting, communication, and interpersonal skills, along with the ability to stay composed while managing competing priorities.
As the first point of contact for technical support, the Specialist provides both first and second-level assistance, escalates complex issues as needed, and supports the onboarding and offboarding, equipment management, account administration, and monitoring of key software and security platforms.