Specialist SAP Applications - Sales & Distribution

Responsibilities

• Facilitate the implementation and support of SAP SD.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements.
• Map client business requirements, processes, and objectives; develop necessary product modifications to satisfy clients' needs.
• Support manager in managing day-to-day operating assignments, solutioning and projects against operating budgets to ensure efficient usage of resources.
• Provide first level global SAP SD support, prepare functional specifications, inclusive of the monitoring, tracking of incidents and service/change requests in meeting service level obligations.
• Escalate critical issues/problems to second level support for prompt technical resolution and development on SAP SD.
• Prepare, review, and consolidate countries’ requests for new developments/enhan...