Specialist - Non Real Time Feeds Support

As a Specialist - Non-Real Time Feeds Support, you thoroughly understand our clients’ and prospective clients’ requirements from data to workflow needs and can articulate, construct, and demonstrate the desired product and content solution.

Combining technical capability with deep content knowledge and usage, we provide domain expertise and support of end-to-end customer life cycle, from pre-sales support through implementation and into post sales and customer retention activities.

The Specialist supplies consultative customer service to clients in understanding, extracting and accurately using LSEG and third-party data, including training, client meetings, documentation, sophisticated solve, articulation of financial content and product capabilities, and coding assistance for the customer’s workflow integration or financial research project.

Role Responsibilities

• Provides direct & 2nd Level specialized customer service support including so...