Specialist, Customer Care

Responsible for managing the inventory of spare parts to ensure availability while minimizing excess inventory and associated costs. Involves forecasting demand, managing supplier relationships, and optimizing inventory levels to support operational efficiency.

• Develop and maintain inventory plans for spare parts to ensure optimal stock levels
• Monitor inventory levels and adjust reorder points and quantities based on usage patterns, historical data and estimated forecasts
• Manage transition between discontinued and replacement parts released via ECR/TB

• Analyze historical usage data, equipment maintenance schedules, and operational requirements to forecast spare parts demand accurately
• Collaborate with service engineers to understand upcoming requirements and adjust inventory plans accordingly