Specialist, Customer Acquisition (EA Renewals)- Korean Speaker

Description

Leads Customer end to end Renewal Process, driving the engagement through to closure, ensuring deal is processed On time (OTR). Manages and executes plans for EA renewals pipeline, to ensure targets and customer business needs are met; coordinates extended teams to drive renewal strategy, optimizing upsell/cross sell opportunity.

1.    Act as Primary point of contact for the customer during the renewals process, building trust & setting the foundation for long term relationship
2.    Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
3.    Engages with small and medium businesses across industries, company sizes and types to
determine their needs and identify upsell/cross sell opportunities 
4.    Understand customers current license position, leading with cloud...