Found Description
Become a Specialist in Application Support at Bell, enhancing networking solutions and customer service in a hybrid model. Your expertise is key to optimizing contact center operations.
In this role, you will support application and infrastructure services at Bell Canada, working closely with a diverse team. Your ability to troubleshoot and resolve technical issues for contact center solutions will help maintain service continuity and ensure customer satisfaction. Collaboration and innovation will be at the heart of your contributions.
Key Responsibilities:
• Drive innovative solutions to improve service
• Troubleshoot customer application technicalities
• Prevent system downtimes proactively
• Cultivate strong customer loyalty
• Collaborate across teams and stakeholders
Requirements:
• Minimum 3 years of relevant experience required
• Hands-on experience with Genesys, Avaya, and related platforms
• ...
In this role, you will support application and infrastructure services at Bell Canada, working closely with a diverse team. Your ability to troubleshoot and resolve technical issues for contact center solutions will help maintain service continuity and ensure customer satisfaction. Collaboration and innovation will be at the heart of your contributions.
Key Responsibilities:
• Drive innovative solutions to improve service
• Troubleshoot customer application technicalities
• Prevent system downtimes proactively
• Cultivate strong customer loyalty
• Collaborate across teams and stakeholders
Requirements:
• Minimum 3 years of relevant experience required
• Hands-on experience with Genesys, Avaya, and related platforms
• ...
Ready to Apply?
Submit your application for Specialist Application Support at Bell at Bell Canada
Apply Now