Spanish–English Bilingual Representative

At StaffHero, we connect exceptional talent with world‑class opportunities. We are committed to delivering outstanding service experiences through skilled, customer‑focused professionals who thrive in a collaborative and performance‑driven environment.

Role Overview

The Spanish–English Bilingual Representative plays a vital role in supporting our clients by delivering high‑quality assistance to both Spanish‑ and English‑speaking customers. This is a blended support role, with approximately 80% of the workload focused on phone interactions (inbound and outbound calls) and 20% dedicated to administrative and case management tasks.

This position is ideal for individuals who are passionate about customer service, highly organized, and capable of managing both voice and back‑office responsibilities in a fast‑paced setting.

Voice Support (80%)

• Handle inbound and outbound calls professionally in both Spanish and English
• Provide...