Spanish-English Bilingual Representative

Company Description

StaffHero connects businesses with skilled remote professionals to help them scale efficiently and affordably. Specializing in sourcing top talent, primarily from the Philippines, we manage the entire employee lifecycle—from recruiting and onboarding to training and ongoing support. Our expertise spans sales, administration, operations, healthcare, legal, and other professional services, helping clients build high-performing remote teams while reducing operational costs and complexity.

Position Overview

The Spanish–English Bilingual Representative plays a vital role in supporting our clients by delivering high-quality assistance to both Spanish- and English-speaking customers. This is a blended support role, with approximately 80% of the workload focused on phone interactions (inbound and outbound calls) and 20% dedicated to administrative and case managemen...