Found Description
On-site - Manila 3-5 Yrs Exp Diploma Full-time
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Description
- Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Assist in translating documents and communications between English and Spanish.
- Collaborate with cross-functional teams to improve service delivery and customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
Requirements
- Educational Qualifications: Diploma or equivalent experience in customer service or a related field.
- Experience Level: 3–5 years in a customer service role, preferably with bilingual responsibilities.
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