Spanish Bilingual IT Help Desk Engineer

Key Qualifications

• Fluent in Spanish and English (written and verbal)
• 2–3 years of experience in IT Help Desk / End User Support
• Experience supporting international clients (US, AU, or other global regions)
• Experience with:
  • Microsoft Windows Server 2016/2019
  • Active Directory & Microsoft 365 Administration
  • DNS, DHCP & TCP/IP
  • Microsoft Exchange
  • SQL Server
  • VMware vSphere
  • Backup technologies & IT security best practices
• Prior MSP (Managed Service Provider) experience is an advantage.

What We’re Looking For

• Strong customer service and troubleshooting skills
• Excellent communication in both Spanish and English
• Ability to work in a fast-paced, global IT environment