Found Description
What you will do
- Provide support as a trusted advisor for customers via email, chat, social media, and video calls
- Assist and onboard new customers
- Develop digital marketing strategies
- Provide weekly, bi‑monthly, or monthly strategic guidance to customers
- Ensure smooth customer engagement through proactive outreach
- Offer best practices on product usage and marketing strategies
- Keep customers updated on product releases and new features
- Identify and elevate issues to the appropriate teams
What you need to succeed in this role
- Fluent Spanish (C1 minimum) and English (B2 minimum)
- 1–2 years of experience in a customer‑success related role
- Strong digital marketing knowledge
- Experience in e‑commerce, SaaS, project management, or marketing
- Comfortable using Zoom, Intercom, Mixpanel, HubSpot, G‑Suite, and e‑commerce platforms
- Personal lapto...
Ready to Apply?
Submit your application for (Spanish And English) Customer Success Specialist (Chile, Remote) at Supportyourapp
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