Spa Operations Manager at Glo

Lead operations at Glo's Dieppe and Quispamsis locations as the Spa Operations Manager. You'll oversee a collaborative team, ensuring exceptional client experiences and smooth business operations.

This full-time, permanent role is primarily based in Dieppe, with weekly travel to Quispamsis. You'll manage team leadership, operational oversight, and financial performance, all while supporting staff growth. Key skills include performance management, effective communication, and retail management knowledge to elevate the spa experience.

Key Responsibilities:
• Supervise staff at Dieppe and Quispamsis locations
• Optimize clinic scheduling and workflows for efficiency
• Monitor bookings and revenue performance metrics
• Champion exceptional client experience and service recovery
• Manage HR functions including recruitment and compliance

Requirements:
• Proven experience in staff supervision and performance management...