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Hiring for Sophis Risque -Application Support Analyst
JD:
Job Description
Role Overview:
We are seeking an experienced Sophis Risque Application Support Analyst to join our global trading technology support team. The role involves providing functional and technical support for the Sophis Risque platform, ensuring high availability, stability, and performance for front-office, middle-office, and risk users. The analyst will be responsible for incident management, user queries, system monitoring, and coordination with development teams for enhancements and fixes.
Key Responsibilities
Provide L1/L2 support for Sophis Risque in a production environment (trading, risk, operations users).
Monitor system health, batch jobs, and interfaces to upstream/downstream systems (market data, risk engines, settlement systems).
Troubleshoot and resolve functional and technical issues, escalating to L3/dev teams or vendor...
Hiring for Sophis Risque -Application Support Analyst
JD:
Job Description
Role Overview:
We are seeking an experienced Sophis Risque Application Support Analyst to join our global trading technology support team. The role involves providing functional and technical support for the Sophis Risque platform, ensuring high availability, stability, and performance for front-office, middle-office, and risk users. The analyst will be responsible for incident management, user queries, system monitoring, and coordination with development teams for enhancements and fixes.
Key Responsibilities
Provide L1/L2 support for Sophis Risque in a production environment (trading, risk, operations users).
Monitor system health, batch jobs, and interfaces to upstream/downstream systems (market data, risk engines, settlement systems).
Troubleshoot and resolve functional and technical issues, escalating to L3/dev teams or vendor...
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