Solutions & Services Sales Specialist

Lenovo

Mumbai, Maharashtra, India Full-time June 28, 2026

Found Description

Description and Requirements

Lead end-to-end delivery of TruScale solutions (infrastructure, devices, cloud-like services).

Act as the main point of contact between customer and internal teams.

Strong coordination within the organization between the teams viz., ISG, SSG, ISO.

Ensure SLAs (Service Level Agreements) are met.

Work closely with clients to understand business and technical requirements.

Provide regular updates, reports, and performance reviews.

Handle escalations and ensure customer satisfaction.

Track KPIs, SLAs, and service metrics.

Prepare dashboards and reports for stakeholders.

Identify areas for improvement and optimization.

Skills Required

Strong understanding of cloud, infrastructure, and as-a-service models

Project / program management skills

Communication & stakeholder management

Analytical and reporting skills

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