Solutions Consultant - Post Sales

Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Duties and Responsibilities

The role reports to the Sales Director.

• Responsible in providing post sales support and project implementation and KT
• Ensure that the SLAs are met and project timelines are delivered on a timely manner to Exclusive Networks reseller base across the product portfolio
• Ensure that the below process are observed/practices:
  • Conducting a project kick off meeting with customer & documenting the implementation procedures
  • Aligning project implementation within the signed scope of work agreed with the end user
  • Obtaining a sign...