Solutions Analyst, Sales Operations

Solutions Analyst, Sales Operations

Full-time – Brampton, ON

The Solutions Analyst – Customer Solutions will be responsible for supporting the implementation of process and technology changes with key partners. It is critical that the incumbent have an understanding of best practices and technology to improve and enhance what and how we communicate with key partners. The incumbent must possess the requisite skills to support the requirements gathering, process mapping, testing and assessment, and communication of findings to relevant stakeholders.

How You’ll Help

• Collaborates with the Business Solutions Specialist and business users to determine a project or initiative’s requirements through interaction and research.
• Able to articulate the voice of the customer and partner to provide progressive and practical solutions to internal and external stakeholders that drive value in our services.
• Actively participates in inte...