Found Description
Dialpad is an AI‑native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform powered by AI that understands every conversation in real time.
We serve over 70,000 companies worldwide, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, helping them build stronger customer connections through real‑time, AI‑driven insights.
About the role
As a Solutions Architect at Dialpad, you will ensure that customers are set up for immediate access on Day 1. You’ll act as a subject‑matter expert, consulting and guiding clients on technical solutions, delivering a world‑class experience, and championing our platform’s capabilities. This position reports to the Manager, Solution Architect and requires ability to work US hours.
What you’ll do
- Design and configure contact center call flows, integrating with business systems and maintaining ...