Solution Architect (Genesys Cloud) - Remote (Vitoria-Gasteiz)

We are still looking for the very Top Talent and we would be delighted if you were to join our team! UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35,000 employees worldwide and presence in more than 35 countries. We are leaders on digital technology services and we provide large-scale technologic solutions to big companies.

Key Responsibilities

• Own the technical architecture and evolution of platform capabilities within the Foundations tower.
• Design and evolve scalable architectures for Omnichannel servicing platforms, Customer interaction Management, Data and analytics capabilities, Event-driven integrations, Customer View and servicing platforms, Realtime and historical processing.
• Define and enforce technical standards, integration patterns, security frameworks, architecture governance principles, scalability and resiliency standards.
• Design architect...