Solution Architect (Genesys Cloud) - Remote (Bilbao)

We are still looking for the very Top Talent and would be delighted if you could join our team!
Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.
Role Summary
We are looking for a strategic and technically driven Solution Architect to lead the architecture and technical evolution of key capabilities within our SaaS Assisted Channels platform.
Key Responsibilities
Own the technical architecture and evolution of platform capabilities within the Foundations tower.
Design and evolve scalable architectures for Omnichannel servicing platforms, Customer Interaction Management, Data and analytics capabilities, Event‑driven integrations, Customer View and servicing platforms, Real‑time and historical processing.
Define and enforce technical standards, integration patterns, security frameworks, architecture governanc...