Found Description
Experience : 4+ years
Location : Bengaluru
Notice Period : Immediate
Shifts : Rotational
Roles & Responsibilities:
Monitor infrastructure using SolarWinds (NPM, SAM, NCM, etc.)
Handle L2 level incidents, alerts, and service requests
Perform root cause analysis (RCA) for recurring issues
Troubleshoot network, server, and application performance issues
Configure and maintain SolarWinds modules and alerts
Work on escalation tickets from L1 team and provide resolution
Generate and analyze reports for system performance and availability
Ensure SLA compliance and timely resolution of incidents
Coordinate with L3 teams/vendors for complex issues
Perform basic patching, upgrades, and health checks of SolarWinds platform
Required Skills:
Hands-on experience with SolarWinds tools (NPM, SAM, NCM)
Good understanding of networking (TCP/IP, SNMP, DNS, DHCP)
Knowledge of Windows/Linux server environments
Experience in monitoring too...
Location : Bengaluru
Notice Period : Immediate
Shifts : Rotational
Roles & Responsibilities:
Monitor infrastructure using SolarWinds (NPM, SAM, NCM, etc.)
Handle L2 level incidents, alerts, and service requests
Perform root cause analysis (RCA) for recurring issues
Troubleshoot network, server, and application performance issues
Configure and maintain SolarWinds modules and alerts
Work on escalation tickets from L1 team and provide resolution
Generate and analyze reports for system performance and availability
Ensure SLA compliance and timely resolution of incidents
Coordinate with L3 teams/vendors for complex issues
Perform basic patching, upgrades, and health checks of SolarWinds platform
Required Skills:
Hands-on experience with SolarWinds tools (NPM, SAM, NCM)
Good understanding of networking (TCP/IP, SNMP, DNS, DHCP)
Knowledge of Windows/Linux server environments
Experience in monitoring too...
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