Software Support Specialist (Pl/SQL/Linux Scripting/oracleSQL)

**Job ID**:
**Required Travel**: No Travel
**Managerial - No**
**Location**:Mexico-Guadalajara (AM)**
**Who are we?**:
**In one sentence**:
Responsible for providing outstanding technical support to a global customer base.
Keeps ownership for the resolution of complex technical problems in the billing arena, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.
**What will your job look like?**:
- Responsible for handling and managing the telecommunication Account Receivable (AR) and Billing production issues, job failures and providing the quick solution to problems.
- Writing and maintaining scripts for fixing data issues in a production work environment
- Join calls with customer and interfaces to handle any issues in production.
- Leverage various techniques and methodologies to drive continuous improvement and enhance operational efficiency within the production sup...