Found Description
Software Development Specialist – L3 Production Support (Amdocs)Responsible for providing outstanding technical support to a global customer base.
Owns the resolution of complex technical problems, including debugging, simulations, bug locating, and tool development for problem diagnosis.Provide engineering expertise to fix, modify, and configure software solutions to ensure product performance within specifications.Investigate, debug, and reproduce issues; provide fixes, workarounds, and verify changes to maintain operability.Act as a technical focal point with other teams to resolve cross‐product issues.Drive continuous improvement of software or business processes using engineering tools and innovation techniques.Meet SLA targets and critical metrics to guarantee timely task completion and quality delivery.Onboard new employees and mentor them on processes and collaboration.Partner with internal/external customers to understand problems and apply appropriate resolutions.Bache...