Software Support Engineer

Job Description What You’ll Do Monitor, maintain, and support full‑stack applications built with Angular, Node.js, and PostgreSQL Troubleshoot and resolve L4/production issues, performing root cause analysis and implementing robust solutions Optimize application performance, scalability, and reliability in cloud-native AWS environments Collaborate with cross‑functional teams (architecture, DevOps, QA, product) to ensure application health and stability Develop and maintain RESTful APIs, microservices, and event‑driven components, focusing on reliability and supportability Participate in code reviews, design discussions, and technical planning from a support-oriented perspective Write clean, maintainable, well‑tested code for bug fixes and reliability improvements Document incidents, solutions, and best practices to contribute to continuous improvement of support processes