Software Support Engineer, Devices Support

4+ years of software development, or 5+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
- Strong communication skills and experience in handling high severity incident management calls.
Do you like working on products that are used by customers everyday and solve their issues?
Do you like working with very smart technical and business people who are at the forefront of defining and inventing products?
Do you like working on multiple product lines and at the same time analyzing, identifying the common threads and issues that can be leveraged to solve multiple problems?
If so, this could be a job for you.
Device Support Engineering (DSE), part of the Device Services and Security (DS2) org provides support for Amazon Devices Busines...