Found Description
Elevate your technical skills with Amazon as a Software Support Engineer. This role focuses on troubleshooting, coding, and software deployment in a global environment.
Join Amazon Fulfillment Technologies (AFT) to provide essential support for critical systems. As a Software Support Engineer, you will be responsible for handling tickets, executing troubleshooting tasks, and ensuring smooth software deployment across environments. Your contributions will help maintain the high standards of service across multiple time zones.
Key Responsibilities:
• Provide resolution for incoming technical support tickets
• Conduct extensive troubleshooting across various systems
• Support software deployment in staging and production
• Develop tools for better operations and maintenance
• Work with engineering teams to create knowledge bases
Requirements:
• 2+ years in software development or technical support
• Proficiency in scripting with modern programming languages
Join Amazon Fulfillment Technologies (AFT) to provide essential support for critical systems. As a Software Support Engineer, you will be responsible for handling tickets, executing troubleshooting tasks, and ensuring smooth software deployment across environments. Your contributions will help maintain the high standards of service across multiple time zones.
Key Responsibilities:
• Provide resolution for incoming technical support tickets
• Conduct extensive troubleshooting across various systems
• Support software deployment in staging and production
• Develop tools for better operations and maintenance
• Work with engineering teams to create knowledge bases
Requirements:
• 2+ years in software development or technical support
• Proficiency in scripting with modern programming languages