Software Support Analyst - MRI Energy (UK Hours)

MRI Software is currently seeking a Software Support Analyst with experience in supporting distributed and web-based applications, as well as a working knowledge of Microsoft SQL. We are looking for an enthusiastic individual eager to gain experience within a corporate software environment. This position is part of our Support Services team based in the Cape Town office and involves providing help desk services for a wide range of MRI software solutions.

As a Support Analyst within the MRI Software Client Support team, you will have the opportunity to analyse complex software issues, engage with our diverse client base, and deliver an exceptional customer experience daily. In this role, you will be the primary point of contact for various customers, including those from energy and property management institutions, and will be responsible for providing technical solutions, advice, and consultancy related to our company's software applications.

MRI Software will cou...