Software Support Analyst - Customer-Focused Troubleshooter

MRI Software is looking for a Software Support Analyst to join their team in Cape Town. This position involves resolving customer software queries and engaging with clients via email and telephone. Applicants should have at least 2-3 years of experience in application support.

The role includes handling various software issues and ensuring excellent customer experiences. Working UK hours is essential, and adherence to UK public holidays is required in place of South African ones.