Found Description
Responsibilities
We are looking for an Analyst Software Engineer to join our QA team. The role involves working closely with PMO and Development teams to ensure high-quality software delivery through thorough testing, issue identification, and validation. A key focus of this role is quality assurance of virtual agents built on the Sierra platform, ensuring conversational AI experiences meet functional, performance, and quality standards.
- Develop and maintain functional and non-functional test cases in alignment with QA best practices.
- Execute test cases across cross-platform applications (web and mobile) and log defects accurately using a bug-tracking system.
- QA virtual agents built on the Sierra platform — validating conversational flows, intent handling, edge cases, and response accuracy.
- Write and run database queries for data validation using MSSQL, MySQL, and other platforms.
- Participate actively in all phases of the S...