Found Description
Job Title
Contact Centre Technologies (CCT) Technology Solutions Lead
Key Details
- Location: Toronto, Ontario, Canada
- Hours: 37.5 hours per week
- Line of Business: Technology Solutions
- Pay Range: $125,500 – $154,000 CAD (annual)
Job Description
The Contact Centre Technologies (CCT) Technology Solutions Lead is responsible for providing detailed solution design and creating practical technology solutions that meet business needs while adhering to enterprise design guidelines and principles.
Responsibilities
- Provide domain‑specific solution engineering for Contact Center and Voice technologies.
- Develop solution designs and costing for business and IT initiatives, defining functional and infrastructure designs.
- Provide subject matter expertise for standards development, making technical recommendations and delivery of proven solutions.
- Support...
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