Software Development Specialist - L3 Production Support

Job TitleSoftware Development Specialist – L3 Production SupportLocation: Guadalajara, Aguascalientes (MX-AGU), Mexico (MX)QualificationsHands‐on development experience in Core Java with at least 3 yearsWorked on projects using the Java tech stackCompleted coding interview using CoderPad.Io6‐9 overall years of software experienceStrong Java skillsExperience with SQL, Splunk, and GitHands‐on experience using ServiceNow and process workflowHands‐on experience with AWS (preferred)3+ years of relevant L3 support experienceResponsibilitiesActively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testingSupport product servers and clients on cutting‐edge platforms; contribute to continuous improvement and continuous deliveryContinuously focus on enhancing the performance of Java applicationsWork with databases and write SQL queriesUse Splunk for debugging and log analysisCollaborate effectively with other team membersImplement new tool functiona...