Software Development Senior Professional

Location

Dieppe, CA, NB E1A 6P8 Roma, IT, 00154

Requisition ID: 19416

Main Responsibilities

• Act as the technical lead for complex production issues and escalations
• Lead troubleshooting activities for critical incidents and major outages
• Coordinate root cause analysis with Engineering, QA, Architecture and DevOps teams
• Promote operational stability, risk mitigation, and service reliability
• Collaborate with Project Managers, Business Analysts, Solution Architects and other project stakeholders
• Provide technical leadership to a team of developers, coordinating day‑to‑day activities and assigning Jira tickets and tasks.
• Perform complex troubleshooting on the most critical and non‑standard issues (e.g., performance incidents, service degradations), leveraging monitoring and observability tools (dashboards, alerts, logs, metrics, traces) to q...