Found Description
Objectives/Purpose of the Job - Responsible to deliver ServiceNow Solution by designing Service Catalog Tasks process workflow, programming on ServiceNow platform, ensuring quality assurance of ServiceNow configuration/codes and maintenance of it.
Key Responsibilities & Key Result Areas
- Service Catalog Management
- Design, configure, and maintain the organization's Service Catalog within the ServiceNow platform.
- Collaborate with stakeholders to gather service requirements and ensure accurate representation in the catalog.
- Continuously update and improve the Service Catalog to meet evolving business needs.
- Requested Item Processing
- Configure and optimize the ServiceNow platform to efficiently process and fulfill user-requested items.
- Analyze and streamline the request fulfillment process, identifying areas for automation and improvement.
- Ensure timely and accurat...
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