Core Responsibilities
Act as the primary technical point of contact for client stakeholders to gather requirements and provide updates on technical resolutions.Develop and maintain scripts using Python or Java and SQL queries to automate data extraction, transformation, and loading (ETL) processes, improving data accuracy .Incident & Bug Management: Lead the end-to-end process for technical issues—from initial debugging and reproducibility testing to escalating critical bugs (latency, tool failures) based on established impact thresholds.Release Coordination: Manage the rollout of tool updates and new features, ensuring seamless integration and minimal disruption to operations.Operational Support: Respond to high-tier technical support tickets, performing deep-dive analysis to resolve complex issues in a timely and clear manner.Required Skills & Qualifications
Experience: 5+...