Found Description
Key job responsibilities
- Design and build scalable, secure, and reliable distributed services (full stack) that support global customer and associate experiences.
- Develop Agentic AI and Generative AI–powered capabilities that help associates make better decisions and automate repetitive workflows.
- Deliver high-quality software by writing well‑tested, maintainable code and contributing to design and code reviews.
- Work with Product, UX, Data Science, and BI partners to translate requirements into customer‑focused engineering solutions.
- Operate services in production, contributing to monitoring, troubleshooting, and continuous improvement of performance, reliability, and availability.
- Use operational metrics and customer insights to identify opportunities, validate solutions, and improve system performance and experience quality.
A day in the life
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