Found Description
Octave is seeking a Software Consultant to join our team. Octave offers a professional and flexible work environment, excellent benefits, and opportunities for career advancement.
The ideal candidate will work as part of a global team to provide technical support through direct interactions with customers, internal service consultants, our cloud solutions, as well as customer on-premise installations of Asset Information Management (AIM) products. The role demands a strong technical knowledge, troubleshooting skills, and a collaborative team-oriented mindset. In this role you will regularly interact with solution development, ownership teams and customers to investigate and resolve problems, discuss and document design issues.
Responsibilities
You will...
- Perform troubleshooting tasks such as root cause analysis and mitigation of issues reported by users or customers.
- Provide real time global support to internal stake hold...