Found Description
Job Description: Soft Services Manager
Department: Facilities Management
Reports To: Facilities Director / General Manager
Employment Type: Full-Time
Position Summary
The Soft Services Manager is responsible for leading and coordinating all soft services operations within assigned facilities. This role oversees vendor partners across multiple service lines including housekeeping, janitorial, landscaping, pest control, waste management, catering, reception, and other non-technical facility services. The Soft Services Manager ensures service excellence, operational efficiency, compliance, and client satisfaction through strategic vendor management and team leadership.
Key Responsibilities
Vendor Management and Coordination
- Manage relationships with all soft services vendor partners and service providers
- Serve as primary point of contact for vendor communication, escalatio...