Found Description
_**JOB DESCRIPTION**:_
MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS RECEIVING INBOUND REDEMPTION CALLS MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE.
IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT REVIEW.
PROVIDING OUTSTANDING CUSTOMER SERVICE MAINTAINING REQUIRED STANDARDS SET BY THE DEPARTMENT.
ADHERENCE TO COMPANY POLICIES AND PROCEDURES
- **PROFILE**:_
HIGH SCHOOL DIPLOMA OR EQUIVALENT TWO YEARS OF EXPERIENCE IN CUSTOMER SERVICE OR RELATED FIELD EXCELLENT CUSTOMER SERVICE SKILLS EXCELLENT COMMUNICATION SKILLS PROFICIENT WITH MICROSOFT (EXCEL, POWERPOINT, ETC.) BILINGUAL ENGLISH/SPANISH IS A MUST
- **MODALITY**:_ Site
- **SCHEDULE**_
TRAINING SCHEDULE: TRAINING SCHEDULE (2 WEEKS): MONDAY TO THURSDAY: 9:00 TO 18:00 HRS AND FRIDAY 9:00 TO 18:30 HRS.
WORKING SCHEDULE: MORNING SHIFT: 09:*****:00 MONDAY TO THURSDAY AND 09:00 TO 18:00 FRIDAY AND SATURDAY | (SUNDAY + 1 WEEK DAY OFF) LATE SHIFT: 12:*******:00 ALL WEEK | (SU...