Social Media Executive

We are looking for a proactive and customer-focused E-Commerce Executive to manage our online sales channels. If you enjoy engaging with customers, creating digital content, and supporting online marketplace operations, we'd love to have you on our team.

• Manage customer enquiries via Facebook, Instagram, TikTok, Lazada, and Shopee, providing excellent customer service and sales support.
• Process online orders and coordinate with logistics partners on deliveries, returns, and parcel tracking.
• Handle customer feedback, returns, refunds, and disputes in a timely and professional manner.
• Design promotional banners and marketing visuals using Canva (Photoshop is a plus).
• Update product listings, monitor inventory, and maintain marketplace content on Lazada and Shopee.

• Minimum 1 year of experience in e-commerce customer service or online marketplace operatio...