Found Description
Key Responsibilities
1) Operating in a 24-hour day, 6-day work week team, with multiple/rotational shift options.
2) Understanding and expertise in domestic and international travel requirements (LCC airlines)
3) Able to understand customer queries and advise them of suitable resolution
4) Customer-focused and service-oriented, where you are accountable for key performance indicators
indicators of success, such as customer satisfaction (CSAT), key productivity metrics
5) Coach, develop, and mentor Junior resources and colleagues in the team when needed
Proven experience in sales, with a focus on social listening, ORM, or related fields.
Strong understanding of the digital landscape, reputation management, and social media trends.
Excellent communication, negotiation, and relationship-building skills.
A results-oriented mindset with the ability to thrive in a fast-paced environment.
Experience worki...