Description
As a Social Media Analyst, you will :
Understand and relate to brands and their social presence. Monitor and moderate social channels of clients – Identify/escalate consumer service concerns, brand response worthy content, sensitive/inappropriate content. Post social media content on appropriate social channels like Facebook, Twitter, Instagram, YouTube, Google+, Pinterest , Forums, Blogs etc Formulate responses for user engagement that adhering to the social tone and language of the brand Monitor and act upon campaign specific or crisis specific messages as per the guidelines listed by the brand Conduct extensive research to build the client’s social audience profile database and identify audience that matter to the brand. Discretion to identify threats and opportunities in user generated content Work on Creating and Implementing Advocacy Programs for Brands Work in T...