Found Description
Unlock your potential as an SMB Growth Account Manager at Spellbook, the AI copilot transforming legal workflows. Focus on customer expansion by presenting compelling upgrade solutions and insights.
This role requires you to analyze customer usage data to identify growth opportunities effectively. You will work cross-functionally with Customer Success and Product teams to ensure client satisfaction and drive upsell revenue. Your ability to connect with clients will play a key role in the company's expansion strategy.
Key Responsibilities:
• Analyze customer data to identify upsell and cross-sell opportunities
• Conduct discovery calls to align solutions with client needs
• Strengthen long-term customer relationships for ongoing success
• Develop automation playbooks for customer engagement
• Share actionable insights with clients for alignment
Requirements:
• 2+ years in sales, preferably in SaaS or B2B
• Proven track record in expansion sales and upsellin...
This role requires you to analyze customer usage data to identify growth opportunities effectively. You will work cross-functionally with Customer Success and Product teams to ensure client satisfaction and drive upsell revenue. Your ability to connect with clients will play a key role in the company's expansion strategy.
Key Responsibilities:
• Analyze customer data to identify upsell and cross-sell opportunities
• Conduct discovery calls to align solutions with client needs
• Strengthen long-term customer relationships for ongoing success
• Develop automation playbooks for customer engagement
• Share actionable insights with clients for alignment
Requirements:
• 2+ years in sales, preferably in SaaS or B2B
• Proven track record in expansion sales and upsellin...